Frequently Asked QuestionsWhether you are interested in doggie daycare, short/long-term dog & cat boarding or just an afternoon of spa pampering for your pet. Cedar Dale offers a broad range of services geared to fit your pets needs - be sure and ask us about our salon treatments, fun activities & fitness programs.
If you have any additional questions or concerns, please contact the Cedar Dale staff. Our staff members are available and happy to assist you!
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What do I need to bring with me when I drop off my pet?
Proof of vaccinations, medications that are properly labeled, meals portioned out and labeled in individual bags for each feeding, any special treats you may want your pet to have (we have treats here if your pet isn’t on a limited diet). Your dog must arrive with a collar and leash and your cat in a carrier. If you do not portion out your food, you will be charged at $2 daily food charge. We will provide a bed and bedding for your pet as well as food and water dishes.
What kind of food do you provide if I don’t bring my own food?
We do recommend that you bring your own pets food to avoid any digestive problems. If you opt to use our food, we do provide Nutra Life All Gold which is a high quality dog food. This brand receives the second highest tier rating of 4 stars on www.dogfoodadvisor.com. Please refer to this website if your dog has allergies so you can see the list of ingredients. We can also provide food for your cat if you do not bring us your own food. Please inform us if your dog or cat has allergies or requires a special diet. There is a charge of $1 per meal if you choose to use our food.
Do you accommodate pets with special needs or those requiring medication/injections?
Most likely yes, depending on the special needs of your pet. We charge $4 per injection and $2 per dispensing of any medication. A special needs/geriatric fee may apply, but please call us to discuss your pets specific health condition so we can ensure our facility will be able to provide all the proper care and support that your pet needs.
What are your vaccination requirements?
Dogs: Rabies, Distemper/Parvo and Bordetella Cats: Rabies Distemper/Upper Respiratory Combo
We also highly recommend that your dog receives the flu vaccinations.
How old does my pet need to be before he/she can be boarded or participate in doggie day care?
Your pet must be at least 4 months old and have received all of his/her vaccinations. For daycare all dogs 7 months or older must be spayed or neutered.
Can my pet stay with you if he/she isn’t spayed/neutered?
Yes, however your pet will not be allowed to participate in doggie daycare or interact with other pets while staying here.
Can my pet still stay with you if he/she has specific behavioral problems or prefers not to interact with pets? Most likely yes, but we will need to discuss with you what behavioral issues your cat or dog has to ensure your pets comfort and safety, as well as the staff and other pet guests.
My dog gets easily bored and requires a lot of exercise so I’m worried about him/her staying at a kennel. Do you provide activities to keep my dog engaged?
Yes we have doggie daycare 7 days a week. Your dog can be placed with a group of dogs with similar personalities and temperaments where he/she will get to play and socialize with other dogs. This will allow your dog the ability to leave his/her sleeping space several times a day and get to burn off some energy! If your dog prefers to have alone play time, we can have your dog enjoy some one-on-one time with a staff member a couple times a day. During this play time, your dog can play fetch or cuddle depending on his/her mood. Day care and activities are an extra charge.
What if I need to drop off or pick up my pet during hours you are not open?
A surcharge may apply, depending on the time you are requesting. Early or late arrivals and departures are by APPOINTMENT ONLY, therefore pre-approval is required. We do also offer pick up and drop off transportation services at an additional cost.
I would love for my dog to be able to participate in doggie daycare but your times don’t accommodate my work schedule.
Yes we may be able to accommodate you, just call us to inquire so we can discuss potential arrival and departure times. We may also be able to provide you with transportation as another option, for an additional charge.
Can you do anything special for my dog if it’s his/her birthday or a special holiday?
Yes we can help make your dog feel extra special and loved on this day. We offer holiday meals, frosty banana nut cups and birthday cupcakes for an extra charge. We also have a full grooming salon so your dog can enjoy his/her day at the doggie spa or a fun filled day with friends at doggie daycare!
Proof of vaccinations, medications that are properly labeled, meals portioned out and labeled in individual bags for each feeding, any special treats you may want your pet to have (we have treats here if your pet isn’t on a limited diet). Your dog must arrive with a collar and leash and your cat in a carrier. If you do not portion out your food, you will be charged at $2 daily food charge. We will provide a bed and bedding for your pet as well as food and water dishes.
What kind of food do you provide if I don’t bring my own food?
We do recommend that you bring your own pets food to avoid any digestive problems. If you opt to use our food, we do provide Nutra Life All Gold which is a high quality dog food. This brand receives the second highest tier rating of 4 stars on www.dogfoodadvisor.com. Please refer to this website if your dog has allergies so you can see the list of ingredients. We can also provide food for your cat if you do not bring us your own food. Please inform us if your dog or cat has allergies or requires a special diet. There is a charge of $1 per meal if you choose to use our food.
Do you accommodate pets with special needs or those requiring medication/injections?
Most likely yes, depending on the special needs of your pet. We charge $4 per injection and $2 per dispensing of any medication. A special needs/geriatric fee may apply, but please call us to discuss your pets specific health condition so we can ensure our facility will be able to provide all the proper care and support that your pet needs.
What are your vaccination requirements?
Dogs: Rabies, Distemper/Parvo and Bordetella Cats: Rabies Distemper/Upper Respiratory Combo
We also highly recommend that your dog receives the flu vaccinations.
How old does my pet need to be before he/she can be boarded or participate in doggie day care?
Your pet must be at least 4 months old and have received all of his/her vaccinations. For daycare all dogs 7 months or older must be spayed or neutered.
Can my pet stay with you if he/she isn’t spayed/neutered?
Yes, however your pet will not be allowed to participate in doggie daycare or interact with other pets while staying here.
Can my pet still stay with you if he/she has specific behavioral problems or prefers not to interact with pets? Most likely yes, but we will need to discuss with you what behavioral issues your cat or dog has to ensure your pets comfort and safety, as well as the staff and other pet guests.
My dog gets easily bored and requires a lot of exercise so I’m worried about him/her staying at a kennel. Do you provide activities to keep my dog engaged?
Yes we have doggie daycare 7 days a week. Your dog can be placed with a group of dogs with similar personalities and temperaments where he/she will get to play and socialize with other dogs. This will allow your dog the ability to leave his/her sleeping space several times a day and get to burn off some energy! If your dog prefers to have alone play time, we can have your dog enjoy some one-on-one time with a staff member a couple times a day. During this play time, your dog can play fetch or cuddle depending on his/her mood. Day care and activities are an extra charge.
What if I need to drop off or pick up my pet during hours you are not open?
A surcharge may apply, depending on the time you are requesting. Early or late arrivals and departures are by APPOINTMENT ONLY, therefore pre-approval is required. We do also offer pick up and drop off transportation services at an additional cost.
I would love for my dog to be able to participate in doggie daycare but your times don’t accommodate my work schedule.
Yes we may be able to accommodate you, just call us to inquire so we can discuss potential arrival and departure times. We may also be able to provide you with transportation as another option, for an additional charge.
Can you do anything special for my dog if it’s his/her birthday or a special holiday?
Yes we can help make your dog feel extra special and loved on this day. We offer holiday meals, frosty banana nut cups and birthday cupcakes for an extra charge. We also have a full grooming salon so your dog can enjoy his/her day at the doggie spa or a fun filled day with friends at doggie daycare!
IF YOU HAVE ANY QUESTIONS OR CONCERNS
JUST GIVE US A CALL AS OUR STAFF IS ALWAYS HAPPY TO ASSIST YOU!
JUST GIVE US A CALL AS OUR STAFF IS ALWAYS HAPPY TO ASSIST YOU!
